Privacy Policy

Last updated: July 2026

This Privacy Policy describes how YoPoke ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the individual web pages or products you view, what websites or search terms referred you to our site, and how you interact with the site.

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Communicate with you about your orders
Screen orders for potential risk or fraud
Provide you with information or advertising relating to our products or services (where you have opted in)
Improve and optimise our website
Comply with legal obligations

3. Sharing Your Information

We share your personal information with third parties to help us provide our services, including payment processors, shipping carriers, and marketing platforms. We do not sell your personal data to third parties.

4. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us at the details below.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Cookies

We use cookies to help us remember your preferences, understand how you use our site, and improve your experience. You can control cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes.